FAQ

Each piece is handmade in Salzburg using natural yarns like mohair and alpaca sourced from a leading Italian mill known for its high sustainability standards.
The brand uses mulesing-free yarns and zero-waste production techniques, ensuring every piece is ethical and environmentally conscious.

Mulesing-free mohair means the goats are not subjected to a painful shearing procedure often used in industrial farming. We only source from certified farms that prioritize animal welfare.

Yes, you can - but it requires gentle care. Hand wash your mohair garment in cold water using a mild, wool-friendly detergent. Do not wring or twist. Rinse gently and lay flat to dry, away from direct sunlight or heat.
Please also see our complete Care Guide for natural yarns for more detailed instructions and tips.

Each peace is handmade in Salzburg, Austria - personally hand-knit by the designer or in occasional collaboration with other textile artists. We use traditional knitting techniques and natural yarns to create timeless, slow-made garments with care and intention.

Yes, we offer worldwide shipping. All orders are packed sustainably and dispatched within 1-3 business days from Austria.

Absolutely. We use plastic-free, recyclable materials and avoid unnecessary waste to align with our sustainability ethos.

Yes, we offer a 14-day return window. Items must be unworn and in original condition. Visit our Returns page for full details.

Delivery within EU takes between 3–5 business days. International shipping via DHL Express can take between 2-4 business days depending on customs.

We occasionally accept custom requests depending on availability. Please contact us directly with your design idea, and we’ll do our best to accommodate.